Support

Yes. Open the app and answer 5 quick questions — no sign-up needed. We keep your answers in a temporary guest session while you explore. When you’re ready, tap Save your profile and continue with Apple, Google, or email; your signature scent, answers, and swipes come with you. A guest session you don’t save is deleted after 30 days without activity.

No. On the Save your profile screen, sign in to your existing account instead of creating a new one, and your guest progress is merged into it.

Check your spam or promotions folder first. There’s no rush: you can keep using Scently for 7 days before verifying. To get a new email, tap the Verify your email card on the Today screen. After 7 days, you’ll need to verify to keep signing in.

Tap Forgot password? on the login screen and we’ll email you a reset code. Signed up with Apple or Google? You don’t have a separate password — just sign in the same way.

The free plan includes 10 discoveries a day, and your deck resets at midnight in your local time. On the free plan you can also keep up to 10 perfumes in your wardrobe and 50 favorites, and the wear log is always free. Scently Pro removes the daily limit.

Your streak grows every day you log what you’re wearing or finish your daily deck. You also get one streak freeze per week: if you miss a single day, it’s used automatically and your streak stays alive. Miss another day that same week and the streak starts again from zero.

Go to Profile → Settings → Notifications. There you can choose your morning and evening reminder hours and switch each notification type on or off. To silence Scently completely, turn off its notifications in your phone’s settings. Either way, we never send more than 2 notifications a day.

Pro starts at $6.99/month or $49.99/year. Prices can vary by country — the store always shows your exact price before you confirm. Pro removes the daily discovery limit and the wardrobe and favorites caps, and unlocks all scent twin matches, Gift Mode, and advanced filters.

Subscriptions are managed by Apple or Google, not inside the app.
iOS: Settings → [Your name] → Subscriptions → Scently
Android: Google Play → Profile → Payments & subscriptions → Subscriptions → Scently

Sign in to the same Scently account, open the Pro screen, and tap Restore Purchases. Make sure your phone is signed in to the Apple ID or Google account you subscribed with. Still not working? Email us your account email and, if you can, the order ID from your store receipt.

In the app, go to Profile → Settings → Delete Account. This permanently removes your profile, wear logs, streaks, badges, and any data from your guest session. Deleting your account doesn’t cancel a subscription, so cancel it in the App Store or Google Play first. Can’t open the app? See Delete Account.

Only what we need to run and improve Scently: your account and scent preferences, your activity in the app, and pseudonymous usage analytics that aren’t linked to your name or email. The details are in our Privacy Policy (EEA: GDPR Information Notice). For a copy of your data or any privacy question, email support@scentlyapp.co.