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Terms of Service

Last updated: November 2, 2026

Please read these Terms of Service ("Terms") carefully before using the Scently mobile application or website (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 16 years of age to use the Service. By using Scently, you represent and warrant that you meet this requirement and have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Account Registration

Guest mode. You can try Scently before creating an account. When you start without signing up, we create a temporary guest profile on our servers that holds only your quiz answers, scent profile and signature scent; it has no name or email address. A guest profile can be used for the onboarding quiz and your signature-scent result only. If you save your profile, its data is moved into the account you create or sign in to. Guest profiles with no activity for 30 days are deleted automatically, and you can remove one sooner by deleting the app or contacting support@scentlyapp.co. These Terms, including the age requirement in Section 1, apply to guest use as well.

To access all other features, you must create an account. You agree to provide accurate, current, and complete information and to keep your account credentials confidential. You are responsible for all activity that occurs under your account. Notify us immediately at support@scentlyapp.co if you suspect unauthorized access.

We reserve the right to suspend or terminate accounts that violate these Terms or for any other reason at our sole discretion.

3. Subscriptions and Payments

Scently offers a free tier and a paid subscription plan ("Scently Pro"). By subscribing, you agree to pay the applicable fees. All payments are processed through Apple App Store or Google Play and are subject to their respective payment terms.

  • Subscriptions automatically renew unless cancelled at least 24 hours before the renewal date.
  • You may cancel your subscription at any time through your App Store or Google Play account settings.
  • Refunds are handled in accordance with the App Store or Google Play refund policies.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law
  • Upload, transmit, or share content that is harmful, offensive, or infringes third-party rights
  • Attempt to gain unauthorized access to the Service, its systems, or other users' accounts
  • Use automated tools (bots, scrapers) to access or extract data from the Service
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity
  • Interfere with the proper operation of the Service
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Service

5. User Content

You may submit content to the Service, including profile photos and scent notes. By doing so, you grant Scently a worldwide, royalty-free, non-exclusive license to use, reproduce, modify, and display such content solely for the purpose of operating and improving the Service.

You represent that you own or have the necessary rights to the content you submit, and that it does not violate any third-party rights or applicable laws.

6. Intellectual Property

The Service, including its software, design, text, graphics, logos, and content, is owned by Scently and protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for personal, non-commercial purposes only.

You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

7. Scent Twin Feature

The Scent Twin feature connects you with other users who share similar scent preferences. Scently does not conduct background checks on users and is not responsible for the conduct of any user, online or offline. Exercise discretion and good judgment when interacting with other users.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.

Fragrance descriptions and recommendations are provided for informational and discovery purposes only. Scently is not affiliated with any perfume brand or retailer unless explicitly stated.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SCENTLY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

Our total liability for any claim arising out of or relating to these Terms or the Service shall not exceed the amount you paid to us in the 12 months preceding the claim, or $10, whichever is greater.

10. Indemnification

You agree to indemnify and hold harmless Scently and its affiliates, officers, employees, and agents from any claims, damages, liabilities, and expenses (including legal fees) arising out of your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

11. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for any reason including violation of these Terms. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination will continue to apply.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by updating the "Last updated" date and, where appropriate, by sending an in-app notification. Your continued use of the Service after any changes constitutes acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts.

14. Contact

For questions about these Terms, please contact us at:

Scently
Email: support@scentlyapp.co